The issue has been confirmed as resolved and service has returned to normal. We will be analysing the circumstances that led to this Incident to avoid further issues.
Posted 28 days ago. Jun 21, 2019 - 06:07 BST
The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely.
Posted 28 days ago. Jun 20, 2019 - 22:01 BST
Today, we will be performing planned maintenance work between 6:45 PM and 7:45 PM.
RM Integris will be unavailable during this maintenance window.
We will be closely monitoring the maintenance process.
Posted 29 days ago. Jun 20, 2019 - 18:57 BST
We are aware that some users of RM Integris still experiencing the issue. We are continuing to investigate as our top priority and will continue to provide updates. Thank you for your patience.
The next update will be posted before 7 o'clock tomorrow morning.
Posted 29 days ago. Jun 20, 2019 - 16:35 BST
We have received reports that some users are experiencing wider issues whilst accessing RM Integris. We are investigating as our top priority. We will provide more update on this as soon as possible.
Posted 29 days ago. Jun 20, 2019 - 11:30 BST
We are aware of an issue where some users may be unable to use the 'Daily meal type' report (Reports>Admin>student reports) of RM Integris. Our engineers are investigating this issue as a high priority.
The next update will be posted within 2 hours.
Posted 29 days ago. Jun 20, 2019 - 10:36 BST
This incident affected: RM Integris MIS (RM Integris MIS Cluster 4).