Identified - We have identified an issue with printing some interactive reports in RM Integris. This issue has occurred since Microsoft released an update (KB4022715) on 13 June 2017. We have confirmed this is a Microsoft issue and will not be making any changes to RM Integris to fix the issue. The following workarounds are currently the only options:
1 - When viewing the report, don't use the Print icon but right click and select Print Preview and print from there
2 - Use an alternative browser such as Google Chrome, Mozilla Firefox or Apple Safari
3 - Remove the Microsoft update and carry on using Internet Explorer (however the update may reinstall)
For information about the issue see https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/cannot-print-single-frames-iframes-popups-after/e431c6e1-5f27-4bef-93ce-d8d9ae23a477
Jun 16, 13:12 BST
1 - When viewing the report, don't use the Print icon but right click and select Print Preview and print from there
2 - Use an alternative browser such as Google Chrome, Mozilla Firefox or Apple Safari
3 - Remove the Microsoft update and carry on using Internet Explorer (however the update may reinstall)
For information about the issue see https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/cannot-print-single-frames-iframes-popups-after/e431c6e1-5f27-4bef-93ce-d8d9ae23a477
Jun 16, 13:12 BST
Identified - We are aware of an issue where users may experience slowness while accessing RM Intelligence. Our engineers are investigating this issue as a high priority.
Jun 13, 08:18 BST
Jun 13, 08:18 BST
RM Integris MIS
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Operational
RM Integris MIS Cluster 1
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Operational
RM Integris MIS Cluster 2
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Operational
RM Integris MIS Cluster 3
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Operational
RM Integris MIS Cluster 4
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Operational
RM Integris MIS Cluster 5
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Operational
RM Integris MIS Cluster 6
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Operational
RM Integris MIS Cluster 7
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Operational
RM Integris MIS Cluster 8
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Operational
RM Integris MIS Cluster 9
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Operational
RM Integris MIS Cluster 10
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Operational
RM Integris MIS Training Cluster
Operational
RM Integris Flexible Reporting
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Operational
RM Integris Web Services
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Operational
RM Integris Datashare
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Operational
RM Integris Alerts
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Operational
RM Intelligence
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RM Integris - Planned Maintenance
Jun 23, 02:00-07:00 BST
On Friday, May 23rd 2017, we will be performing planned maintenance work on RM Integris Clusters 1, 2, 3, 4 and 6. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Jun 21, 12:54 BST
Posted on Jun 21, 12:54 BST
RM Integris - Planned Maintenance
Jun 27, 04:00-07:00 BST
On Tuesday, June 27th 2017, we will be performing planned maintenance work on RM Integris Clusters 7, 9 and 10. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Jun 21, 12:54 BST
Posted on Jun 21, 12:54 BST
RM Integris - Planned Maintenance
Dec 4, 03:00-07:00 BST
On Wednesday, April 12th 2017, we will be performing planned maintenance work on RM Integris Datashare and Flexible Reporting.RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Apr 11, 11:55 BST
Posted on Apr 11, 11:55 BST