In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:31 BST
Scheduled - On Tuesday, June 28th 2022, we will be performing planned maintenance work on RM Integris clusters 7, 3 and 1. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Identified - After further investigation of the Communication Centre issue we have identified a potential cause. To resolve this we need to complete a full cluster restart, which we plan to do tomorrow early morning before 7am. We apologise that the Communication Centre will be unavailable for the rest of the day today. RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process and will provide the updates.

Jun 27, 16:56 BST
Investigating - We are aware of an issue where some users may be unable to use the Communicate feature of RM Integris. Our engineers are investigating this issue as a high priority.
The next update will be posted within 2 hours.

Jun 27, 08:28 BST
RM Integris MIS ? Operational
90 days ago
100.0 % uptime
Today
Cluster 1 ? Operational
90 days ago
100.0 % uptime
Today
Cluster 2 ? Operational
90 days ago
100.0 % uptime
Today
Cluster 3 ? Operational
90 days ago
100.0 % uptime
Today
Cluster 4 ? Operational
90 days ago
100.0 % uptime
Today
Cluster 6 ? Operational
90 days ago
100.0 % uptime
Today
Cluster 7 ? Operational
90 days ago
100.0 % uptime
Today
Cluster 8 ? Operational
90 days ago
100.0 % uptime
Today
Cluster 9 ? Operational
90 days ago
100.0 % uptime
Today
Cluster 10 ? Operational
90 days ago
100.0 % uptime
Today
Cluster TR Operational
90 days ago
100.0 % uptime
Today
RM Integris Flexible Reporting ? Operational
90 days ago
100.0 % uptime
Today
RM Integris Datashare ? Operational
90 days ago
100.0 % uptime
Today
RM Integris Alerts ? Operational
90 days ago
100.0 % uptime
Today
RM Intelligence Operational
90 days ago
99.56 % uptime
Today
RM Parent Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 28, 2022

Unresolved incident: RM Integris - Planned Maintenance.

Jun 27, 2022
Completed - The scheduled maintenance has been completed.
Jun 27, 07:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 04:31 BST
Scheduled - On Monday, June 27th 2022, we will be performing planned maintenance work on RM Integris clusters 4 and 8. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 27, 04:24 BST
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Completed - The scheduled maintenance has been completed.
Jun 23, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 03:00 BST
Scheduled - On Thursday, June 23rd 2022, we will be performing planned maintenance work on RM Integris clusters 8, 9 and 10. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 20, 17:25 BST
Jun 22, 2022
Completed - The scheduled maintenance has been completed.
Jun 22, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:00 BST
Scheduled - On Wednesday, June 22nd 2022, we will be performing planned maintenance work on RM Integris clusters 8, 7 and 4. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 20, 17:14 BST
Completed - The scheduled maintenance has been completed.
Jun 22, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 01:00 BST
Scheduled - On Wednesday, June 22nd 2022, we will be performing planned maintenance work on RM Integris cluster 2. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 20, 17:17 BST
Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 07:02 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 03:00 BST
Scheduled - On Tuesday, June 21st 2022, we will be performing planned maintenance work on RM Integris clusters 6, 3, 1 and Training. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 20, 16:50 BST
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022
Completed - The scheduled maintenance has been completed.
Jun 16, 07:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 03:00 BST
Scheduled - On Thursday, June16th 2022, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.

Jun 15, 14:04 BST
Jun 15, 2022
Completed - The scheduled maintenance has been completed.
Jun 15, 06:31 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 06:25 BST
Scheduled - On Wednesday, June 15th 2022, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.

Jun 15, 06:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 06:18 BST
Scheduled - On Wednesday, June 15th 2022, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.

Jun 15, 06:17 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 05:31 BST
Scheduled - On Wednesday, June 15th 2022, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.

Jun 15, 05:29 BST
Jun 14, 2022
Completed - The scheduled maintenance has been completed.
Jun 14, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 05:00 BST
Scheduled - On Tuesday, June 14th 2022, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.

Jun 14, 04:59 BST
Resolved - We are aware of an issue where some users may have been unable to use the RM Integris around 09:00AM. The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely.
Jun 14, 01:00 BST