All Systems Operational
RM Integris MIS ? Operational
90 days ago
99.18 % uptime
Today
RM Integris MIS Cluster 1 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Cluster 2 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Cluster 3 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Cluster 4 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Cluster 6 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Cluster 7 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Cluster 8 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Cluster 9 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Cluster 10 ? Operational
90 days ago
99.09 % uptime
Today
RM Integris MIS Training Cluster Operational
90 days ago
100.0 % uptime
Today
RM Integris Flexible Reporting ? Operational
90 days ago
99.3 % uptime
Today
RM Integris Datashare ? Operational
90 days ago
99.09 % uptime
Today
RM Integris Alerts ? Operational
90 days ago
99.3 % uptime
Today
RM Intelligence Operational
90 days ago
99.3 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Oct 27, 03:00-07:00 BST
On Tuesday, October 27th 2020, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.
Posted on Oct 20, 16:35 BST
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020
Completed - The scheduled maintenance has been completed.
Oct 23, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 03:00 BST
Scheduled - On Friday, October 23rd 2020, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.
Oct 20, 17:03 BST
Completed - The scheduled maintenance has been completed.
Oct 23, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 01:00 BST
Scheduled - On Friday, October 23rd 2020, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.
Oct 20, 17:04 BST
Oct 22, 2020
Completed - The scheduled maintenance has been completed.
Oct 22, 07:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 06:10 BST
Scheduled - On Thursday, October 22nd 2020, we will be performing planned maintenance work.
 
The application will be unavailable during this maintenance window.
 
We will be closely monitoring the maintenance process.
Oct 22, 06:06 BST
Oct 21, 2020
Completed - The scheduled maintenance has been completed.
Oct 21, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 03:00 BST
Scheduled - On Wednesday, October 21st 2020, we will be performing planned maintenance work.
 
RM Integris will be unavailable during this maintenance window.
 
We will be closely monitoring the maintenance process.
Oct 20, 16:24 BST
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - We have identified and fixed the root cause of this incident. Thank you for your patience.
Oct 16, 16:30 BST
Monitoring - The maintenance that was planned from 04:30 to 05:30 this morning has been completed.

Please accept our apologies for an erroneous alert this morning providing the wrong time for the maintenance window.
Oct 14, 09:51 BST
Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - The issue has been confirmed as resolved and service has returned to normal.

We will be analysing the circumstances that led to this Incident to avoid further issues.
Oct 14, 15:39 BST
Monitoring - We are aware that some users of RM Integris have experienced slow or intermittent performance today. Our monitoring shows that the service is now returning to normal. We are continuing to monitor this closely and are investigating the cause as our top priority. We will continue to provide updates here. Thank you for your patience.
Oct 12, 15:49 BST
Investigating - We are aware of an issue where some users of RM Integris may be experiencing intermittent poor performance. Our engineers are investigating this issue as a high priority.

The next update will be posted within 1 hour.
Oct 12, 12:21 BST
Resolved - The issue has been confirmed as resolved and service has returned to normal.

We will be analysing the circumstances that led to this Incident to avoid further issues.
Oct 14, 15:38 BST
Monitoring - We are aware that some users of RM Integris have experienced slow or intermittent performance today. Our monitoring shows that the service is now returning to normal. We are continuing to monitor this closely and are investigating the cause as our top priority. We will continue to provide updates here. Thank you for your patience.
Oct 13, 13:35 BST
Investigating - We are aware of an issue where some users of RM Integris may be experiencing intermittent poor performance. Our engineers are investigating this issue as a high priority.

The next update will be posted within 1 hour.
Oct 13, 09:46 BST
Resolved - The maintenance that was planned from 04:30 to 05:30 this morning has been completed.

Please accept our apologies for an erroneous alert this morning providing the wrong time for the maintenance window.
Oct 14, 01:00 BST
Oct 13, 2020
Oct 12, 2020
Resolved - The issue has been confirmed as resolved and service has returned to normal.
 
We will be analysing the circumstances that led to this Incident to avoid further issues.
Oct 12, 11:24 BST
Update - We are no longer experiencing the issues that affected our service last week and our monitoring shows service returning to normal. We will continue to monitor the service closely.
Oct 5, 08:35 BST
Update - We are aware that some users of RM Integris have experienced slow or intermittent performance today. Our monitoring shows that the service is now returning to normal. We are continuing to monitor this closely and are investigating the cause as our top priority. We will continue to provide updates here. Thank you for your patience.
Oct 2, 16:51 BST
Monitoring - We are aware that some users of RM Integris still experiencing the performance issue. We are continuing to investigate as our top priority and will continue to provide updates. Thank you for your patience
Oct 2, 16:49 BST
Update - We are aware that some users of RM Integris have been experiencing intermittent performance issues affecting the following areas:

• RM Integris Datashare API
• RM Integris Controller
• Sign-in to RM Integris via Single Sign-On in RM Unify

Services are currently available but we are still investigating the root cause of the outage. We continue to investigate as our top priority and will continue to provide updates on this site. Thank you for your patience.
Oct 2, 12:36 BST
Update - We are aware that some users of RM Integris still experiencing the performance issue. We are continuing to investigate as our top priority and will continue to provide updates. Thank you for your patience.
The next update will be posted within 1 hour.
Oct 2, 10:10 BST
Investigating - We are aware of an issue where some users of RM Integris may be experiencing intermittent poor performance. Our engineers are investigating this issue as a high priority.

The next update will be posted within 1 hour.
Oct 2, 08:15 BST
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 BST
Scheduled - On Monday, October 12th 2020, we will be performing planned maintenance work on RM Integris Clusters 1, 8, 10 and Training. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Oct 9, 17:54 BST
Completed - The scheduled maintenance has been completed.
Oct 12, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 01:01 BST
Scheduled - On Monday, October 12th 2020, we will be performing planned maintenance work on RM Integris Cluster 2. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Oct 9, 17:58 BST
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.