Update - We have implemented the update to improve the level of Function Not Available errors and are monitoring closely.
Dec 6, 10:01 GMT
Update - We are continuing to monitor and investigate the situation. Thank you for your patience.
Nov 28, 09:18 GMT
Update - We are still seeing an intermittent issue where some users may see a 'Function Not Available' message while editing and saving student details in RM Integris. We are continuing to investigate this as our top priority and will continue to provide updates. Thank you for your patience.
The next update will be posted shortly.
Nov 20, 14:05 GMT
Identified - We have identified the cause of the issue and we are urgently working on a resolution.
The next update will be posted shortly.
Nov 15, 12:26 GMT
Update - We are aware that some users are still experiencing the issue while editing and saving student details in RM Integris. We are continuing to investigate this as our top priority and will continue to provide updates. Thank you for your patience.
The next update will be posted within 1 hour.
Nov 15, 10:30 GMT
Investigating - We are aware of an intermittent issue where some users may get a 'Function Not Available' message while editing and saving student details in RM Integris. Our engineers are investigating this issue as a high priority.

The next update will be posted within 1 hour.
Nov 15, 10:22 GMT
RM Integris MIS ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 1 ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 2 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 3 ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 4 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 6 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 7 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 8 ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 9 ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 10 ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Integris MIS Training Cluster Operational
90 days ago
100.0 % uptime
Today
RM Integris Flexible Reporting ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Integris Datashare ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Integris Alerts ? Degraded Performance
90 days ago
100.0 % uptime
Today
RM Intelligence Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 8, 2019

No incidents reported today.

Dec 7, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 27, 2019
Completed - The scheduled maintenance has been completed.
Nov 27, 05:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 04:30 GMT
Scheduled - On Wednesday, November 27th 2019, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.
Nov 27, 04:10 GMT
Completed - The scheduled maintenance has been completed.
Nov 27, 05:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 04:30 GMT
Scheduled - On Wednesday, November 27th 2019, we will be performing planned maintenance work.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.
Nov 26, 13:33 GMT
Nov 26, 2019
Resolved - The issue has been confirmed as resolved and service has returned to normal.
 
We will be analysing the circumstances that led to this Incident to avoid further issues.
Nov 26, 12:41 GMT
Update - The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely.
Nov 26, 11:23 GMT
Update - The issue has now been resolved in Clusters 3 and 4 and our monitoring shows service returning to normal.

We are aware that some users are still experiencing the issue in Cluster 2. On Tuesday, November 26th 2019, at 10:40, we will be performing planned maintenance work on cluster2.

RM Integris will be unavailable in Cluster 2 during this maintenance window.

We will be closely monitoring the maintenance process.
Nov 26, 10:40 GMT
Update - We are aware that some users are still experiencing the issue in Cluster 2, 3 and 4. The issue has now been resolved in Clusters TR, 1, 6, 7, 8, 9 & 10 and our monitoring shows service returning to normal. We will continue to monitor the service closely.
Nov 26, 08:19 GMT
Update - We are still working on this issue with high priority and will continue to provide updates. The next update will be posted at 8:00 am.
Nov 26, 07:17 GMT
Update - We are still working to resolve the issue and will continue to provide updates.
Thank you for your patience. The next update will be posted within 30 minutes, 7:00 am.
Nov 26, 06:32 GMT
Update - We have identified the root cause of the issue and we are urgently working on a resolution. The next update will be posted within 30 minutes.
Nov 26, 05:53 GMT
Investigating - We are aware of an issue where some users of RM Integris may be experiencing poor performance. Our engineers are investigating this issue as a high priority. The next update will be posted within 1 hour, at 11:20 am.
Nov 26, 04:52 GMT
Completed - The scheduled maintenance has been completed.
Nov 26, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 02:30 GMT
Scheduled - On Tuesday, November 26th 2019, we will be performing planned maintenance work on RM Integris. The application could be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Nov 25, 16:00 GMT
Nov 25, 2019
Completed - The scheduled maintenance has been completed.
Nov 25, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 03:00 GMT
Scheduled - On Monday, November 25th 2019, we will be performing planned maintenance work on RM Integris clusters 1 & Training. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Nov 24, 15:04 GMT
Nov 24, 2019

No incidents reported.