Monitoring - The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely.
May 20, 12:23 BST
Update - We need to perform planned maintenance work at 12:00 PM Today to resolve the issue.

RM Integris will be unavailable during this maintenance window and the outage may last for 30 minutes.

We will be closely monitoring the maintenance process and will provide the updates.

May 20, 10:55 BST
Investigating - We are aware of an issue where some users may face slowness while logging in and accessing pages in RM Integris. Our engineers are investigating this issue as a high priority. There could be issues with Communicate, Flexible reporting and RM Intelligemce.
The next update will be posted within 1 hour.

May 20, 10:15 BST
RM Integris MIS ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 1 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 2 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 3 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 4 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 6 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 7 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 8 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 9 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 10 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Training Cluster Operational
90 days ago
100.0 % uptime
Today
RM Integris Flexible Reporting ? Operational
90 days ago
100.0 % uptime
Today
RM Integris Datashare ? Operational
90 days ago
100.0 % uptime
Today
RM Integris Alerts ? Operational
90 days ago
100.0 % uptime
Today
RM Intelligence Operational
90 days ago
100.0 % uptime
Today
RM Parent Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022

Unresolved incident: Performance issue.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 05:01 BST
Scheduled - On Friday, May 13th 2022, we will be performing planned maintenance work on RM Integris clusters 1, 3, 4, 6, 7, 8, 9, 10 and RM Flexible reporting. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
May 13, 04:56 BST
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022
Completed - The scheduled maintenance has been completed.
May 9, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:01 BST
Scheduled - On Monday, May 9th 2022, we will be performing planned maintenance work on RM Integris cluster 1, 2, 3 and 4. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
May 9, 17:48 BST
Completed - The scheduled maintenance has been completed.
May 9, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:30 BST
Scheduled - On Monday, May 9th 2022, we will be performing planned maintenance work on RM Integris cluster 7. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
May 9, 07:25 BST
Completed - The scheduled maintenance has been completed.
May 9, 07:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:06 BST
Scheduled - On Monday, May 9th 2022, we will be performing planned maintenance work on RM Integris cluster 7. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
May 9, 07:04 BST
Completed - The scheduled maintenance has been completed.
May 9, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 03:02 BST
Scheduled - On Monday, May 9th 2022, we will be performing planned maintenance work on RM Integris clusters 10, 9, 8, 7 and RM Integris Message Receiver. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
May 6, 15:01 BST
Completed - The scheduled maintenance has been completed.
May 9, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:00 BST
Scheduled - On Monday, May 9th 2022, we will be performing planned maintenance work on RM Integris cluster 4. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
May 9, 03:58 BST
Completed - The scheduled maintenance has been completed.
May 9, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 01:01 BST
Scheduled - On Monday, May 9th 2022, we will be performing planned maintenance work on RM Integris cluster 2. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
May 6, 15:06 BST
Resolved - We are aware of an issue where some users were unable to use the Cluster 7 application till 7:50 AM Today. The issue has now been resolved and our monitoring shows service returning to normal. Although the maintenance window will show as ending at 8:30, the application is fully available for users now.
May 9, 01:00 BST
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.