All Systems Operational
RM Integris MIS ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 1 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 2 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 3 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 4 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 6 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 7 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 8 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 9 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 10 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Training Cluster Operational
90 days ago
100.0 % uptime
Today
RM Integris Flexible Reporting ? Operational
90 days ago
99.99 % uptime
Today
RM Integris Datashare ? Operational
90 days ago
99.93 % uptime
Today
RM Integris Alerts ? Operational
90 days ago
100.0 % uptime
Today
RM Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
On Monday, July 1st 2019, we will be performing planned maintenance work on RM Integris Clusters 1, Training and Datashare. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Jun 26, 10:03 BST
RM Integris - Planned Maintenance Jul 13, 14:00-18:00 BST
Update - Please be informed that the maintenance has been rescheduled to Saturday 13th July. We will be performing planned maintenance work on RM Integris Clusters 1, 2, 3, 4, 6, 7, 8, 9, 10 & Training, RM Integris Alerts, RM Integris Datashare, RM Integris Flexible Reporting and RM Intelligence. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 13, 13:59 BST
Scheduled - On Saturday, June 22nd 2019, we will be performing planned maintenance work on RM Integris Clusters 1, 2, 3, 4, 6, 7, 8, 9, 10 & Training, RM Integris Alerts, RM Integris Datashare, RM Integris Flexible Reporting and RM Intelligence. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
May 23, 13:39 BST
Past Incidents
Jun 27, 2019

No incidents reported today.

Jun 26, 2019
Completed - The scheduled maintenance has been completed.
Jun 26, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 01:00 BST
Scheduled - On Wednesday, June 26th 2019, we will be performing planned maintenance work on RM Integris Clusters 1, 3, 4, 6, 7, 8, 9, 10 & TR. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 25, 13:14 BST
Completed - The scheduled maintenance has been completed.
Jun 26, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 01:00 BST
Scheduled - On Wednesday, June 26th 2019, we will be performing planned maintenance work on RM Integris Cluster2. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 25, 13:13 BST
Jun 25, 2019

No incidents reported.

Jun 24, 2019

No incidents reported.

Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019
Resolved - The issue has been confirmed as resolved and service has returned to normal. We will be analysing the circumstances that led to this Incident to avoid further issues.
Jun 21, 06:07 BST
Monitoring - The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely.
Jun 20, 22:01 BST
Update - Today, we will be performing planned maintenance work between 6:45 PM and 7:45 PM.
 
RM Integris will be unavailable during this maintenance window.
 
We will be closely monitoring the maintenance process.
Jun 20, 18:57 BST
Update - We are aware that some users of RM Integris still experiencing the issue. We are continuing to investigate as our top priority and will continue to provide updates. Thank you for your patience.
The next update will be posted before 7 o'clock tomorrow morning.
Jun 20, 16:35 BST
Update - We have received reports that some users are experiencing wider issues whilst accessing RM Integris. We are investigating as our top priority. We will provide more update on this as soon as possible.
Jun 20, 11:30 BST
Investigating - We are aware of an issue where some users may be unable to use the 'Daily meal type' report (Reports>Admin>student reports) of RM Integris. Our engineers are investigating this issue as a high priority.
The next update will be posted within 2 hours.
Jun 20, 10:36 BST
Jun 19, 2019

No incidents reported.

Jun 18, 2019
Resolved - We have rolled out the patch to fix the student profile issue in the Google Chrome browser to RM Integris clusters 2, 6, 7, 9 & 10 today. With this, we have completed the patch roll out in all the RM Integris clusters.
Jun 18, 09:29 BST
Monitoring - We have rolled out the patch to fix the student profile issue in the Google Chrome browser to RM Integris clusters 1, 3, 4, 8 & Training. The patch will be rolled out to RM Integris clusters 2, 6, 7, 9 & 10 tomorrow morning. Google has introduced a fix for the issue in its latest version. You can use Google Chrome browser version 75.0.3770.90 to avoid the issue.
Jun 17, 16:00 BST
Update - We have identified the cause of the issue and prepared a fix for the issue. The fix will be rolled out to Clusters 1, 3, 4, 8 & Training on Monday, 17th June and to Clusters 2, 6, 7, 9 & 10 on Tuesday, 18th June. The next update will be posted on Monday morning.
Jun 14, 15:59 BST
Identified - We have identified the cause of the issue and we are urgently working on a resolution.
The next update will be posted by Tomorrow.
Jun 13, 11:26 BST
Update - We are aware of an issue where some users may be unable to fully use the Student Profile View feature of RM Integris whilst using the Google Chrome browser V75.0.3770.80. Our engineers are investigating this issue as a high priority. Firefox and Internet Explorer and Internet Explorer Edge are not affected.
Jun 12, 13:35 BST
Update - We are aware that some users are still experiencing the issue with 'student profile View' feature in RM Integris. We are continuing to investigate this as our top priority and will continue to provide updates. Thank you for your patience.
The next update will be posted within 4 hours.
Jun 12, 06:56 BST
Investigating - We are aware of an issue where some users may be unable to fully use the Student Profile View feature of RM Integris whilst using the Google Chrome browser. Our engineers are investigating this issue as a high priority.

The next update will be posted tomorrow at 7:00am
Jun 11, 18:11 BST
Completed - The scheduled maintenance has been completed.
Jun 18, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 03:00 BST
Scheduled - On Tuesday, June 18th 2019, we will be performing planned maintenance work on RM Integris Clusters 6, 7, 9 & 10. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 14, 17:09 BST
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:00 BST
Scheduled - On Tuesday, June 18th 2019, we will be performing planned maintenance work on RM Integris Cluster 2. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 14, 17:11 BST
Jun 17, 2019
Completed - The scheduled maintenance has been completed.
Jun 17, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 BST
Update - On Monday, June 17th 2019, we will be performing planned maintenance work. We do not anticipate any impact to the performance, resilience or availability of RM Integris. We will be closely monitoring the maintenance process.
Jun 12, 15:56 BST
Scheduled - On Wednesday, June 17th 2019, we will be performing planned maintenance work. We do not anticipate any impact to the performance, resilience or availability of RM Integris. We will be closely monitoring the maintenance process.
Jun 10, 14:18 BST
Completed - The scheduled maintenance has been completed.
Jun 17, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 04:00 BST
Scheduled - On Monday, June 17th 2019, we will be performing planned maintenance work on RM Integris Clusters 1, 3, 4, 8 & TR. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 14, 17:07 BST
Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.