Identified - We have identified an issue with printing some interactive reports in RM Integris. This issue has occurred since Microsoft released an update (KB4022715) on 13 June 2017. We have confirmed this is a Microsoft issue and will not be making any changes to RM Integris to fix the issue. The following workarounds are currently the only options:

1 - When viewing the report, don't use the Print icon but right click and select Print Preview and print from there
2 - Use an alternative browser such as Google Chrome, Mozilla Firefox or Apple Safari
3 - Remove the Microsoft update and carry on using Internet Explorer (however the update may reinstall)

For information about the issue see https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/cannot-print-single-frames-iframes-popups-after/e431c6e1-5f27-4bef-93ce-d8d9ae23a477
Jun 16, 13:12 BST
Identified - We are aware of an issue where users may experience slowness while accessing RM Intelligence. Our engineers are investigating this issue as a high priority.
Jun 13, 08:18 BST
RM Integris MIS ? Operational
RM Integris MIS Cluster 1 ? Operational
RM Integris MIS Cluster 2 ? Operational
RM Integris MIS Cluster 3 ? Operational
RM Integris MIS Cluster 4 ? Operational
RM Integris MIS Cluster 5 ? Operational
RM Integris MIS Cluster 6 ? Operational
RM Integris MIS Cluster 7 ? Operational
RM Integris MIS Cluster 8 ? Operational
RM Integris MIS Cluster 9 ? Operational
RM Integris MIS Cluster 10 ? Operational
RM Integris MIS Training Cluster Operational
RM Integris Flexible Reporting ? Operational
RM Integris Web Services ? Operational
RM Integris Datashare ? Operational
RM Integris Alerts ? Operational
RM Intelligence Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RM Integris - Planned Maintenance Jun 23, 02:00-07:00 BST
On Friday, May 23rd 2017, we will be performing planned maintenance work on RM Integris Clusters 1, 2, 3, 4 and 6. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Jun 21, 12:54 BST
RM Integris - Planned Maintenance Jun 27, 04:00-07:00 BST
On Tuesday, June 27th 2017, we will be performing planned maintenance work on RM Integris Clusters 7, 9 and 10. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Jun 21, 12:54 BST
On Wednesday, April 12th 2017, we will be performing planned maintenance work on RM Integris Datashare and Flexible Reporting.RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Apr 11, 11:55 BST
Past Incidents
Jun 22, 2017
Resolved - We are continuing to monitor the service closely. We will be analysing the circumstances that led to this Incident to avoid further issues.
Jun 22, 10:51 BST
Monitoring - The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely and will continue to provide updates.
Jun 14, 09:08 BST
Investigating - We are aware of an issue where some users of RM Integris in cluster 4 may be experiencing poor performance. Our engineers are investigating this issue as a high priority.
Jun 14, 08:45 BST
Completed - The scheduled maintenance has been completed.
Jun 22, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:00 BST
Scheduled - On Thursday, June 22nd 2017, we will be performing planned maintenance work on RM Integris Clusters 8 and Training. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 21, 12:53 BST
Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

An issue had been identified affecting some users of RM Integris in cluster 6, who may have experienced poor performance. Our engineers have investigated and resolved the issue and service has returned to normal.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 13, 2017
Resolved - The issue has been confirmed as resolved and service has returned to normal. We will be analysing the circumstances that led to this Incident to avoid further issues.
Jun 13, 08:57 BST
Monitoring - The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely and will continue to provide updates.
Jun 9, 08:18 BST
Investigating - We are aware of an issue where some users of RM Integris in cluster 6 may be experiencing poor performance. Our engineers are investigating this issue as a high priority.
Jun 8, 13:59 BST
Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

Jun 9, 2017
Completed - The scheduled maintenance has been completed.
Jun 9, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 03:00 BST
Update - On Monday, June 12th 2017, we will be performing planned maintenance work on RM Integris Clusters 7,8,9,10, RM Intelligence,Webservices and Flexible Reporting. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 8, 16:42 BST
Scheduled - On Friday, June 9th 2017, we will be performing planned maintenance work on RM Integris Clusters 7,8,9,10, RM Intelligence,Webservices and Flexible Reporting. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 2, 11:22 BST
Jun 8, 2017
Completed - The scheduled maintenance has been completed.
Jun 8, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 01:00 BST
Scheduled - On Thursday, June 8th 2017, we will be performing planned maintenance work on RM Integris Clusters 2, 3, 4, 5 and 6. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Jun 5, 13:13 BST