Identified - We have identified the cause of the issue and we are urgently working on a resolution.
The next update will be posted shortly.
Nov 15, 12:26 GMT
Update - We are aware that some users are still experiencing the issue while editing and saving student details in RM Integris. We are continuing to investigate this as our top priority and will continue to provide updates. Thank you for your patience.
The next update will be posted within 1 hour.
Nov 15, 10:30 GMT
Investigating - We are aware of an intermittent issue where some users may get a 'Function Not Available' message while editing and saving student details in RM Integris. Our engineers are investigating this issue as a high priority.

The next update will be posted within 1 hour.
Nov 15, 10:22 GMT
RM Integris MIS ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 1 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 2 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 3 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 4 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 6 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 7 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 8 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 9 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Cluster 10 ? Operational
90 days ago
100.0 % uptime
Today
RM Integris MIS Training Cluster Operational
90 days ago
100.0 % uptime
Today
RM Integris Flexible Reporting ? Operational
90 days ago
100.0 % uptime
Today
RM Integris Datashare ? Operational
90 days ago
100.0 % uptime
Today
RM Integris Alerts ? Operational
90 days ago
100.0 % uptime
Today
RM Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
RM Integris - Planned Maintenance Nov 18, 01:00-05:00 GMT
On Monday, November 18th 2019, we will be performing planned maintenance work on RM Integris Cluster 2. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Nov 15, 15:38 GMT
RM Integris - Planned Maintenance Nov 19, 03:00-07:00 GMT
On Tuesday, November 19th 2019, we will be performing planned maintenance work on RM Integris clusters 8, 9 & 10. RM Integris will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Posted on Nov 12, 14:44 GMT
Past Incidents
Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Resolved - The issue has been confirmed as resolved and service has returned to normal.
 
We will be analysing the circumstances that led to this Incident to avoid further issues.
Nov 15, 14:51 GMT
Investigating - We are aware of an issue where some users may be unable to use the standard reports in RM Integris. Our engineers are investigating this issue as a high priority.
The next update will be posted within 30 minutes.
Nov 15, 14:29 GMT
Nov 14, 2019
Completed - The scheduled maintenance has been completed.
Nov 14, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 03:00 GMT
Scheduled - On Thursday, November 14th 2019, we will be performing planned maintenance work on RM Integris clusters 1 and Training.

RM Integris will be unavailable during this maintenance window.

We will be closely monitoring the maintenance process.
Nov 13, 13:58 GMT
Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
Completed - The scheduled maintenance has been completed.
Nov 5, 05:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 01:00 GMT
Scheduled - On Tuesday, November 5th 2019, we will be performing planned maintenance work on RM Integris Clusters TR,1,2,3,4,6,7,8,9,10 and RM Datashare. The applications will be unavailable during this maintenance window. We will be closely monitoring the maintenance process.
Oct 29, 13:25 GMT
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.